Prepare Your Home

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How to Prepare for Your Upcoming Brandywine Valley HVAC Installation

Thank you for choosing Brandywine Valley Heating and Air Conditioning. We truly appreciate your trust in us and look forward to your upcoming appointment. To help keep everyone safe and ensure a smooth visit, we kindly ask that the conditions listed below are in place before your service appointment, sales visit, or installation.  If our Team arrives and some conditions still need attention, they may check in with the Project Manager before continuing to ensure everything goes smoothly.  Thank you so much for your cooperation. We're grateful for the opportunity to serve you and look forward to seeing you soon.

image of a BVHVAC technician working on system

Access & Area Preparation

  • Ensure clear access to all HVAC equipment (indoor and outdoor units)

  • Remove any stored items, furniture, or debris blocking the system

  • Clear at least 3–5 feet of space around the equipment when possible

  • Ensure all work areas, walkways, and entry points are unobstructed

Pets & Animals

  • All pets and animals must be secured and kept away from the work area

  • Animals should not have access to or contact with our employees while they are working on equipment or moving throughout the property

  • This includes indoor and outdoor areas, garages, basements, attics, and yards

  • For safety reasons, service may be delayed or rescheduled if animals are not properly secured

Power & Utilities

  • Confirm the system has power turned on (unless we have advised otherwise)

  • Make sure electrical panels, breakers, and thermostats are accessible

  • Ensure gas shutoff valves and water connections are reachable if applicable

Thermostat & System Information

  • Set the thermostat to normal operating mode

  • Be ready to share:

      • Any unusual noises, odors, or performance concerns
      • When the issue first started
      • Any recent repairs or system changes

  • Have the model and serial number available, if known (helpful, but not required)

Home Readiness

  • If any minors are present, they must be accompanied by an adult

  • Provide access to attics (Must have platforms in place.), basements, crawlspaces, or mechanical rooms if needed

  • Ensure parking access near the property for our service vehicle

Safety & Communication

  • Inform us of any special instructions or safety considerations

  • Let us know in advance about locked gates, alarm systems, or entry codes

  • Notify us if there are allergies or sensitivities we should be aware of

A list of tasks performed during Preventative Maintenance Visits can be found here

Thank you for helping us serve you better. Proper preparation allows our technicians to complete your service efficiently and safely.

If you have any questions or need to make changes to your appointment, please contact our office at 610-692-3900.

We appreciate your business and look forward to providing Comfort with Care!

Call (610) 692-3900